Terms of Service

Last updated: 10 November 2026.

These terms are the agreement between you and us when you use Syndcast. We wrote them to be read. Where a rule applies only to some people, we say who.

Syndcast is run by Przedsiębiorstwo Produkcyjno-Handlowo-Usługowe "POL-MED" Spółka z ograniczoną odpowiedzialnością, ul. Leśna 38, 86-031 Osielsko, Poland, registered under number KRS 0000166787, VAT number PL9671167341. "We" and "us" mean that business.

To reach us, write to support@syndcast.com.

Syndcast lets you write scripts, build videos on a timeline, render them and publish them, with AI at your side.

You work in a channel. A channel holds projects, and a project holds your pieces of content. Agents do the heavy lifting. They propose, and you decide what stays.

Syndcast is in private beta. You join a waitlist and get an invite by email. An invite works only for the address it was sent to. Features will change and some things will break. Tell us with the Early access · Report an issue button.

A beta invite can carry a code for your first month. On a monthly plan the first invoice is $0. On a yearly plan the code takes one month's price off. It does not make a year free.

You must be at least 18 to use Syndcast.

You can sign up with an email address and a password of at least 8 characters, or with Google or GitHub. Keep your sign-in details safe. You answer for what happens under your account.

Some rules here apply only to consumers. A consumer is a person using Syndcast for purposes outside their trade, business or profession.

By creating an account you agree to these terms.

Plans, credits and storage belong to a channel, not to a person.

Each person in a channel has a role. An owner has full control. An editor can manage projects and files. A viewer can read them.

Only an owner can change the plan, buy credit packs and create agent tokens. The owner answers to us for the channel: its members, its agents and what they spend.

Every plan is paid. Each one gives the channel a monthly allotment of credits.

Basic: $19 a month or $159 a year. 1 member, 10 projects, 10 GB of storage, files up to 1 GB, 50,000 credits a month.

Creator: $49 a month or $419 a year. 3 members, 50 projects, 50 GB of storage, files up to 5 GB, 250,000 credits a month.

Studio: $99 a month or $839 a year. 5 members, 200 projects, 100 GB of storage, files up to 20 GB, 1,000,000 credits a month.

Prices are in US dollars and before tax. Tax is added at checkout, and checkout shows the exact amount for your country. An EU business outside Poland with a valid VAT number pays 0% under reverse charge.

Plans renew by themselves, each month or each year, until cancelled. A yearly plan still gets its credits one month at a time. Payments go through Stripe.

If a payment fails, Stripe retries the card, and the channel keeps its monthly credits while it does. If Stripe gives up, the plan ends.

A channel with no plan can store only its logo and background, up to 10 MB a file and 50 MB in all.

We do not offer a free trial today.

Credits pay for AI work and renders that run on Syndcast's accounts. Everyone on the team spends from the same balance.

A credit is not money. You cannot cash it out, and there is no way to move credits to another channel.

Pay with credits, or link your own

For each provider, a channel can pay with credits or link its own account or key. With credits, the price is what the vendor charges us, times a markup. With your own account, the use costs 0 credits and you pay the vendor yourself. Either way the channel needs an active plan.

Stock searches work the same way. On our key, a search costs 125 credits on Pixabay, 250 on Freesound and 250 on Openverse. A cached result costs nothing.

The least any paid action can cost is 1 credit. The render view shows an estimate before you start a render.

Where credits come from

Monthly credits. Each paid invoice sets them to your plan's amount. Unused monthly credits do not carry over, except once when you upgrade from a monthly plan.

Credit packs. 100,000 credits for $25, 500,000 for $115, or 1,500,000 for $330, before tax. An owner can buy them while the plan is active. A monthly reset does not touch them.

Granted credits. We sometimes give credits, for example to thank someone who helped.

Spending takes monthly credits first, then granted credits, then packs.

When work fails or stops

If the vendor charged nothing, your credits come back.

If the vendor charged us, or may have charged when the job was handed over, the credits stay spent.

If part of the work was used, you pay for that part and the rest comes back.

A render you stop while it runs is refunded. A finished render you delete is not.

On your own linked account no credits were spent, so there is nothing for us to refund. Check with your provider.

When a plan ends

Monthly credits end with the plan. Pack credits stay on the channel, but the channel needs an active plan again to use them.

Upgrade from a monthly plan (to a higher monthly plan or to yearly): it starts right away, at the full price of the new plan. Nothing comes back for the days left on the old plan, and your billing date restarts that day. You get the new plan's credits plus your unused monthly credits from the old plan, up to the old plan's monthly amount. This extra lasts until the next reset and does not roll over again. Credit packs are not touched.

Upgrade on a yearly plan: it starts right away. You are charged the difference for the rest of the period, and your monthly credits rise by a matching share, up to the new plan's amount.

Downgrade, or yearly to monthly: it starts at the end of the period, with no refund for the rest of the current one.

Cancel: the owner opens the Billing tab and presses Cancel Subscription on the Overview. The plan stays active until the period ends, then it stops. You get no refund for the rest of the period. You can undo the cancel before then.

Removing a channel stops its plan from renewing. The plan runs out at the end of the paid period.

You can ask for a refund by writing to support@syndcast.com. There is no refund button in the app, and a person on our side decides.

We do not give partial refunds on plans, and we do not refund credits you have already spent.

If a credit pack is refunded or charged back, we take its credits back: pack credits first, then monthly credits, then granted credits. If you already spent them, the channel's balance can go below zero, and a monthly reset does not clear that. If you win a dispute, we return what we took.

If a plan payment is refunded in full or charged back, the plan ends and its monthly credits end with it.

If you are a consumer in the EU, you can withdraw from a purchase within 14 days without giving a reason. To withdraw, write to support@syndcast.com and say so.

If you asked us to start before the 14 days ended, you pay for what you used up to the day you withdraw. Until a withdrawal button is built, a person on our side handles each request by hand.

What you upload and make stays yours. We do not claim ownership of it.

You give us permission to store it, process it, render it, send it to the providers your channel uses, and publish it where you ask. We use that permission to run Syndcast for you.

You confirm you have the rights to what you upload, including the faces and voices of real people in it. Only a channel owner can record on a file that they hold its rights. An agent's statement about a licence is kept with its source and treated as unverified.

Any library file can get a public share link. It opens without an account and lasts 7 days, unless you pick 1 day, 30 days or "until I stop it". Share only what you may share.

We do not train any image, voice, video or text model on your media or written text. We do learn from numbers. Our Privacy Policy says how.

What you make is your choice. We do not judge taste. The limit is the law and the rules below.

Do not use Syndcast for anything illegal, or to infringe someone else's rights.

Do not imitate a real person's voice or face without their permission.

Do not try to break into Syndcast, another channel or an account.

Do not get around credits, limits or the refusals agents receive.

Do not resell access or share tokens outside your channel.

To report content that breaks the law, write to support@syndcast.com and say what it is and where it is.

AI models can be wrong, and they can repeat things. Check what they make before you use it.

We do not promise that AI output is unique. Another channel can get something similar, including from the same prompt.

We do not promise that AI output can be protected by copyright, or that it is free of other people's rights. Each AI provider has its own terms for what it generates. We keep a record of which provider made each file, so you can check.

A person decides what gets published. You are responsible for what you publish.

Syndcast can search Pixabay, Freesound and Openverse. We do not own what they hold, and we do not license it to you. Each file comes under its own licence, between you and whoever holds the rights.

Pixabay files come under the Pixabay Content License. Freesound and Openverse files carry a licence per item, such as CC0 or CC BY.

We record the licence on each stock file. We refuse a file marked non-commercial, Sampling Plus, no-derivatives or ShareAlike, and one whose licence we cannot read. By default a channel takes only CC0 and house licences, and an owner can also allow CC BY. CC BY requires you to credit the author, and you are the one who must do that.

These checks help. They do not replace your own. They run when a file comes in from a stock library, not on every later copy of it. Before you publish commercially, check what your piece holds.

With your own Pixabay or Freesound key you pay no credits, and your own agreement with that library applies.

Agents act for your channel and spend its credits. There are two kinds. Internal agents are Syndcast's own. External agents are your own AI, connected through MCP, the command line or the API, with a token an owner creates.

An agent can do what its role, autonomy, scope and switches allow.

On Assist and Standard, an agent proposes and you accept or reject.

On Autopilot, it runs paid tools without asking, up to any credit budget you set.

Publishing, billing, deleting and access changes need a person in every mode.

What this means for responsibility

What an agent does in your channel counts as done by your channel. Credits it spends inside the limits you set are spent, and the normal refund rules apply. You choose the limits, so set them to what you can afford.

An external agent is your tool, on your vendor's terms. We do not check how it decides, and we are not responsible for its choices or its vendor. An external agent can brief internal agents, and it can make helper tokens for other agents. A helper never has more access than its parent and lasts 24 hours at most.

Keep tokens secret. A token you create lasts one year. Revoking it also revokes its helpers, but tasks it gave to internal agents keep running until you stop them.

Internal agents make mistakes too. We take the same care with them as with the rest of Syndcast, and the limits in "No promises, and our liability" apply.

You can connect publishing accounts (YouTube, Instagram, Facebook, Discord), AI accounts and your own storage. Each one stays under its own terms, and you must follow them. If YouTube is connected, the YouTube Terms of Service apply to you as well.

You can disconnect at any time. Syndcast may lose access if the other service ends it.

Each plan has a storage limit. If a channel goes over, we warn the owner. After 30 days still over, we archive files that nothing on a timeline uses. Archived files can be restored, and they are deleted after 30 days if they are not.

Removing a project, channel or file gives you 30 days to change your mind. After that, the files are gone. A record of the work stays. The Privacy Policy says what stays and how to ask us to remove it.

Deleting your account is scheduled 30 days ahead, and you can cancel it until then.

Syndcast is not a backup. Keep your own copies of what matters.

You can stop using Syndcast at any time. We can suspend or close an account or channel if it breaks these terms, puts others at risk, or if the law requires it. When we do, we tell you why unless the law or safety stops us.

Syndcast changes as we build it. We can add, change or remove features.

We can change these terms. For a change that matters, we tell you 30 days before it takes effect. If you do not agree, you can cancel before then.

During the beta we provide Syndcast as it is. We do not promise it will always be available, free of bugs or fit for your purpose.

If you are a business, our total liability is limited to the amount you paid us in the 12 months before the claim, and we are not liable for lost profits or lost data.

If you are a consumer, nothing here removes the rights the law gives you, including our duty to supply a service as agreed.

Nothing here limits liability for death or injury, for fraud, for intent or gross negligence, or where the law does not let us limit it.

These terms are governed by the law of Poland. Disputes go to the courts of Poland.

If you are a consumer, you also keep the protection of the mandatory law where you live, and you can bring a claim in your home courts.

If something here cannot be enforced, the rest still stands.